A trainer delivers content. A facilitator creates learning.
Those are not the same thing. And confusing them is one of the most common mistakes I see in L&D.
Tag Archives: training
What I’ve Learned About Human Behavior From 200+ Training Rooms
Our team of trainers facilitates over 275 trainings each year. That’s enough repetition to stop guessing and start seeing. To start recognizing trends and tendencies.
The Accusation Audit: How I Use an FBI Tactic in the Training Room
Chris Voss spent years negotiating with people in crisis for the FBI. One of his core tactics is called the Accusation Audit, and the first time I tried it in a training room, I understood immediately why it works.
Why Most Trainers Lose the Room in the First 5 Minutes
I’ve watched hundreds of trainings. Thousands of lectures, keynotes and presentations. Delivered hundreds more. And there is a pattern that kills momentum before the content even starts.