That gap between what we say we value and how we actually show up is one of the most expensive things in any organization.
Tag Archives: leader development
The 7 Words That Make People Want to Follow You
Seven words. That’s it. And I’d argue they are the most underused two sentences in leadership.
What I’ve Learned About Human Behavior From 200+ Training Rooms
Our team of trainers facilitates over 275 trainings each year. That’s enough repetition to stop guessing and start seeing. To start recognizing trends and tendencies.
Stop Motivating Your Team. Do These Four Things Instead.
Here’s the thing most managers don’t want to hear: you cannot motivate another person. It takes clarity, recognition, reducing friction and challenging appropriately.
The Accusation Audit: How I Use an FBI Tactic in the Training Room
Chris Voss spent years negotiating with people in crisis for the FBI. One of his core tactics is called the Accusation Audit, and the first time I tried it in a training room, I understood immediately why it works.
Why Most Trainers Lose the Room in the First 5 Minutes
I’ve watched hundreds of trainings. Thousands of lectures, keynotes and presentations. Delivered hundreds more. And there is a pattern that kills momentum before the content even starts.
The One Question That Changed How I Lead
I didn’t come up with this on purpose.
I was running an residential HVAC company, worn down, and honestly fed up with fighting my team on everything.